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Terms and Conditions

Last Updated: May 10, 2026

Important Disclaimer: VendorFlow is an independent SaaS CRM platform. We are NOT a government body and are NOT affiliated with MNRE, PM Surya Ghar Yojna, or any State Discoms.

1. Acceptance of Terms

By accessing and using VendorFlow, you agree to comply with and be bound by these terms. Our platform provides a nationwide suite of tools for Solar Vendors across India, including Lead Management, Billing, and Automated Documentation.

2. User Responsibilities

As a vendor, you are responsible for the accuracy of all data entered into the system. This includes consumer details, technical specifications, and GSTIN information. Documents generated by VendorFlow (Invoices, Annexures, Declarations) are based on the inputs provided by you, and you must verify them before official submission.

3. Token Wallet & Payments

VendorFlow operates on a prepaid Token System. Tokens are used for high-value actions like generating PDF documents, running GST lookups, or using AI tools.

  • Tokens are non-refundable once purchased.
  • Token consumption is final; we do not refund tokens for documents generated with user-input errors.
  • Prices for tokens are subject to change with prior notice via the dashboard.

4. Intellectual Property & Leads

The software, design, and features of VendorFlow are the intellectual property of the platform owners. However, any consumer leads or project data you generate or upload remain your exclusive property. We do not claim ownership of your business data.

5. Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the platform or third-party integrations (e.g., Payment Gateways, Maps API). We perform regular maintenance to ensure the best nationwide experience.

6. Limitation of Liability

In no event shall VendorFlow be liable for any indirect, incidental, or consequential damages arising out of your use of the platform. Our maximum liability is limited to the amount paid for tokens in the 30 days preceding the claim.

7. Governing Law

These terms shall be governed by the laws of India. Any disputes arising from the use of this platform shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

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Contact Person
Shani Raj
Direct Line
+91-6386865954
Email Address
dahgaon@gmail.com
Office Location
Auraiya, UP - 206122

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